Policies

Shipping Policy

Processing times, delivery estimates and tracking

Processing time

Orders are processed within 1-2 business days of purchase. You'll receive a shipping confirmation email with tracking information as soon as your order ships.

Shipping rates & delivery estimates

  • Standard shipping (5-7 business days): calculated at checkout
  • Expedited shipping (2-3 business days): calculated at checkout
  • Free standard shipping on orders over $75

Where we ship

We currently ship within the United States. International shipping is coming soon.

Packaging

Lighting is fragile. Every piece ships in protective packaging, and glass shades are packed separately inside the box. Please keep the packaging until you are sure you are keeping the piece.

Order tracking

Once your order ships, you'll receive a tracking number by email.

Lost or delayed packages

If your package is lost or significantly delayed, contact us at [email protected] and we'll work with the carrier to resolve it.

ContactAldworth Group LLC (operating Veyraine)
30 N Gould St #69677
Sheridan, WY 82801, USA
Phone: +1 (307) 300-7229
Email: [email protected]